FAQ

Can I return my item?

Everything in our shop is handmade and customized to you! Due to this, we do not offer returns.

 

Can I exchange my item?

All of our plain stackers can be exchanged for another, customized bracelets and bracelets with charms added cannot be exchanged.

 

What happens if my bracelet breaks?

If a bracelet is broken, customers can bring back the item (customer is responsible for delivery/shipping) to have it repaired for $3.

 

What material string do you use?

We use plastic stretchy string for our Charm Bracelets, the same material as used in tennis rackets! For our Customized Bracelets and Plain Stackers, we use a thread elastic that is SUPER stretchy!

 

What metals are the charms made of?

All of our charms vary between Zinc, Copper, Silver, and Aluminum depending on the style!

 

How should I care for my jewelry?

When taking products on and off, make sure to roll items off rather than stretching it over the hand. Remove when in water.